Part of the Terms of Service. Last updated: 31 July 2026. The current version always lives at compreslm.com/app/refunds.
You are never charged in advance. There is no subscription fee, no activation fee and no minimum. We bill you after the fact for compression we have already performed, as a share of the money it saved you. Because of that, fees for usage that has already happened are not refundable. If we make a mistake — charge you twice, charge you the wrong amount, or charge you for something that did not work — we refund it. The detail is below.
Our fee only exists when compression measurably reduced what your LLM request would have cost. The service is consumed at the moment the request is processed: the shortened prompt is delivered to your model, the saving is realised on your provider bill, and nothing remains to return or un-deliver.
You can see the resulting balance in your dashboard continuously, before any charge is taken, and you can stop incurring fees at any time by stopping your requests or revoking your API tokens. Charges only happen when your accrued balance reaches $50, or shortly after the start of a calendar month for a remaining balance of at least $1 — see Terms, section 6.
We refund, in full and without argument, in these cases:
Outside these cases, we may still make a goodwill refund at our discretion. Doing so once does not create an obligation to do it again.
If you are an individual acting outside your trade, business or profession, you may have statutory rights that override this policy. Nothing here limits them.
In particular, consumers in the EU and the UK normally have 14 days to withdraw from a distance contract. For digital services supplied immediately, that right ends once performance has begun with the consumer's express request and acknowledgement. By activating billing and sending requests through the service, you expressly ask us to begin supplying it immediately and acknowledge that you lose the right of withdrawal for the part already supplied. Because we bill only for usage already delivered, in practice this covers every fee we charge.
You keep every remedy the law gives you for a service that is not as described or not of satisfactory quality.
Contact us within 60 days of the charge, from the email address on the account, and include the invoice number from your dashboard and a short description of the problem.
We aim to respond within 5 business days and to decide within 14 days. Approved refunds are returned to the original payment method. The time for the money to appear depends on your bank or card issuer, and is usually 5–10 business days after we issue it.
Payments are processed by Paddle, which acts as merchant of record and as authorised reseller. Refunds are therefore issued through Paddle and are subject to its buyer terms as well as this policy. You may also contact Paddle directly about a charge shown on your statement. Paddle may issue a refund on its own assessment, independently of this policy.
If you believe a charge is wrong, please contact us before disputing it with your bank — we can usually resolve it faster, and a dispute costs both of us fees. We may suspend an account with an open chargeback until it is resolved. Filing a chargeback for usage that was in fact delivered does not extinguish the debt.
CompresLM is operated by Individual Entrepreneur Mikita Valkunovich, registered in Georgia, identification number 300412284. Contact us with any question about a charge.